* Exchange or returns are accepted THREE (3)days from when you Received your Order! Contact us at Theeclectic1brand@gmail.com, within that time to Start the process of Exchange, Return or Store credit!
* if item(s) are NOT worn, or Damaged and in their original condition, there are no Question Asked!
* Who pays for return shipping?
If the error was made by us (wrong item shipped) we pay for return shipping.
Otherwise (you ordered wrong item color, quantity, or changed your mind etc) you are Responsible for the shipping of a return or exchange.
Visibly Worn/Damaged, open seal (on hair and body products), are NON-REFUNDABLE NO EXCEPTIONS!
For hygienic purposes, earrings cannot be Returned or Exchanged.
Sample Sale, Clearance/last Chance items and Gift Cards are NON-REFUNDABLE
Once your return is received and reviewed, we will send a confirmation email to email address given with order. After processing and review of return, we will notify you whether your Refund has been Approved.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 7-14 business days.
For Exchange or Return we HIGHLY recommend customers to track and insure items for guarantee Arrival to our Office! Please send an email with tracking for Our records! If you Decline to Track or Insure your package,, We, the Eclectic 1 Brand WILL NOT be Responsible for Lost or stolen Merchandise NO EXCEPTIONS!
Return Shipping Address is
The Eclectic 1 P.O box 255 Thornton Illinois 60476